Returns & Exchanges
At AxeTM, we stand by the quality of our sports gear and offer a hassle-free 30-day return policy to ensure you are completely satisfied with your performance equipment. Items must be returned in their original, unused condition with all tags and packaging intact.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your gear in its original box and attach the prepaid shipping label provided via email to the outside of the package.
- 3.Ship the Gear
Drop off your package at any authorized carrier location or schedule a pickup to send your items back to our distribution center.
- 4.Receive Refund or Exchange
Once our quality control team inspects the returned items, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.